Joikuspotsurvey.Php
Dear user of JoikuSpot
Please take a moment of your time to fill in the JoikuSpot Customer survey. By filling in the survey you help us develop the Joiku product and channel portfolio further. We will raffle FREE JoikuSpot Premium licences, JoikuShop vouchers and exclusive branded Joiku Shirts amongst survey participants.
1.) Are you primarily a JoikuSpot LIGHT (Free Edition) or JoikuSpot PREMIUM (Commercial Edition) user?
Light
Premium
Users of JoikuSpot Light (Free Edition)
2.) Please evaluate your overall satisfaction to the JoikuSpot Light product (1= VERY POOR, 10= EXCELLENT)
1
2
3
4
5
6
7
8
9
10
3.) Were you aware that there is also a commercial Premium Edition of JoikuSpot available?
Yes
No
4.) Should there be a TRIAL version of JoikuSpot Premium (commercial edition) available?
Yes
No
5.) Are you aware of the benefits JoikuSpot Premium Edition has when compared to the free Light Edition?
Yes
No
6.) What is the MOST important reason why you chose to remain using the free Light edition and not upgrade to the Premium Edition?
Price, Premium Edition costs money
Price, Premium Edition costs too much money
I can’t buy it. I don’t have a credit card.
It is not clear to me what benefits I will get by upgrading to Premium Edition
Light is good enough for me. Premium does not give me enough new benefits to justify the upgrade and cost
I don’t know how to upgrade to the Premium Edition
I don’t know where to get the Premium Edition
I was not aware that there is a Premium Edition
Upgrading to Premium is not easy enough
JoikuSpot Light does not work well in my device, so I don’t want to risk making a purchase that also might not work in my device
For what I have heard, Premium Edition does not work well
I like my JoikuSpot Light, I don’t need any updates.
I don’t want to risk losing my free Light product by making an upgrade to Premium
I have considered upgrading to Premium Edition later
7.) Where did you first hear of JoikuSpot Light product?
Google
Web articles
Web blogs
Web communities
Friend or Colleague
Print media
TV
Seminar/Event
Other
From where?
8.) Where did you get JoikuSpot Light product to your phone?
Joiku.com
From friend
Mosh
Download.com
GetJar
Other web site
It was in my device already
Seminar/Event
Other
From where?
9.) Who installed the JoikuSpot to your phone?
Me
My friend
My business colleague
My company’s IT department
JoikuSpot was pre-installed in my device
Other
Who?
10.) Describe how and for what purposes you use JoikuSpot Light?
11.) Describe where you typically use JoikuSpot Light?
12.) How often do you use JoikuSpot Light?
Daily
Weekly
Monthly
Occasionally
Never
13.) What is the MOST important benefit of JoikuSpot Light to you?
JoikuSpot Light is Free
Being able to access internet
Increased productivity
Ease of use
Security
Connection stability
Connection speed
Cost savings (e.g. replacing USB dongle)
Being able to share my 3G internet connection with friends/colleagues
Having a cool new functionality in my phone
When everything else fails and I need to get to the internet, I can always use JoikuSpot
Not having to carry additional devices with me for internet access. Mobile phone is always with me
Joiku Brand
14.) What is the LEAST important benefit of JoikuSpot Light to you?
JoikuSpot Light is Free
Being able to access internet
Increased productivity
Ease of use
Security
Connection stability
Connection speed
Cost savings (e.g. replacing USB dongle)
Being able to share my 3G internet connection with friends/colleagues
Having a cool new functionality in my phone
When everything else fails and I need to get to the internet, I can always use JoikuSpot
Not having to carry additional devices with me for internet access. Mobile phone is always with me
Joiku Brand
15.) What device do you primarily connect to internet using JoikuSpot Light?
Laptop
Mini-laptop
PC/desktop
Nokia internet tablet
Other mobile phone
Apple iTouch
Apple iPod
Apple iPhone
WLAN capable digital camera
WLAN capable MP3 Player
WLAN capable gaming console
16.) With JoikuSpot, do you find yourself using more internet?
Yes
No
17.) With JoikuSpot, do you find yourself being more productive?
Yes
No
18.) Describe what is missing from JoikuSpot Light?
19.) Does JoikuSpot Light work well?
Yes
No
20.) Would you recommend JoikuSpot Light to a friend/colleague?
Yes
No
21.) Have you recommended JoikuSpot Light to a friend/colleague?
Yes
No
22.) Could you live without JoikuSpot Light?
Yes
No
23.) Would you openly state you love JoikuSpot?
Yes
No
24.) Is JoikuSpot better than USB modem/USB dongle?
Yes
No
25.) Do you like the JOIKU brand?
Yes
No
26.) What features should JoikuSpot Premium (commercial edition) have in order for you to purchase it?
27.) What price (in EUROs), if any, should JoikuSpot Premium (commercial edition) have?
0€ 5€ 10€ 15€ 20€ 25€ 30€ 35€ 40€
28.) What should we (JoikuSoft) do next?
Users of JoikuSpot Premium (Commercial Edition)
2.) Please evaluate your overall satisfaction to the JoikuSpot Premium product (1= VERY POOR, 10= EXCELLENT)
1
2
3
4
5
6
7
8
9
10
3.) What should the price for JoikuSpot Premium be?
5€ 10€ 15€ 20€ 25€ 30€ 35€ 40€
4.) Did you use JoikuSpot Light (Free edition) before upgrading to JoikuSpot Premium?
Yes
No
5.) Which payment method you used when purchasing JoikuSpot Premium?
Credit Card via web
Paypal via web
Credit card via mobile device
Premium SMS payment via mobile device
6.) What is the MOST important benefit of JoikuSpot Premium to you?
Being able to access internet
Increased productivity
Ease of use
Security
Email
Skype, Messenger and other additional internet services
Corporate Intraweb access
Support for all network connection protocols
Connection stability
Connection speed
Cost savings (e.g. replacing USB dongle)
Being able to share my 3G internet connection with friends/colleagues
No forced landing page
Having a cool new functionality in my phone
When everything else fails and I need to get to the internet, I can always use JoikuSpot
Not having to carry additional devices with me for internet access. Mobile phone is always with me
Joiku Brand
7.) What is the LEAST important benefit of JoikuSpot Premium to you?
Being able to access internet
Increased productivity
Ease of use
Security
Email
Skype, Messenger and other additional internet services
Corporate Intraweb access
Support for all network connection protocols
Connection stability
Connection speed
Cost savings (e.g. replacing USB dongle)
Being able to share my 3G internet connection with friends/colleagues
No forced landing page
Having a cool new functionality in my phone
When everything else fails and I need to get to the internet, I can always use JoikuSpot
Not having to carry additional devices with me for internet access. Mobile phone is always with me
Joiku Brand
8.) Where did you first hear of JoikuSpot Premium product?
Google
Web articles
Joiku.com
Web blogs
Web communities
Friend or Colleague
JoikuSpot Light software client
JoikuSpot landing page, when using JoikuSpot Light
Print media
TV
Seminar/Event
Other
From where?
9.) Where did you get JoikuSpot Premium product to your phone?
Purchased it from Joikushop.com
Purchased if from Joikuspot.com landing page
Upgraded it from the JoikuSpot Light Client
I used JoikuSpot Premium FREE TO TRY and purchased the licence from there
Handango
Nokia Software Market
Other web shop
My network operator
Nokia Download! Catalog
Download.nokia.com
It was pre-loaded in my device already
Other
From where?
10.) Who installed JoikuSpot Premium to your phone?
Me
My friend
My business colleague
My company’s IT department
JoikuSpot was pre-installed in my device
Other
Who?
11.) Describe how and for what purposes you use JoikuSpot Premium?
12.) Describe where you typically use JoikuSpot Premium?
13.) How often do you use JoikuSpot Premium?
Daily
Weekly
Monthly
Occasionally
Never
14.) What device do you primarily connect to internet using JoikuSpot Premium?
Laptop
Mini-laptop
PC/desktop
Nokia internet tablet
Other mobile phone
Apple iTouch
Apple iPod
Apple iPhone
WLAN capable digital camera
WLAN capable MP3 Player
WLAN capable gaming console
15.) With JoikuSpot Premium, do you find yourself using more internet?
Yes
No
16.) With JoikuSpot Premium, do you find yourself being more productive?
Yes
No
17.) Describe what is missing from JoikuSpot Premium?
18.) Does JoikuSpot Premium work well?
Yes
No
19.) Does JoikuSpot Premium work better than JoikuSpot Light?
Yes
No
20.) Have you recommended JoikuSpot Premium to a friend/colleague?
Yes
No
21.) Could you live without JoikuSpot Premium?
Yes
No
22.) Would you openly state you love JoikuSpot?
Yes
No
23.) Is JoikuSpot better than USB modem/USB dongle?
Yes
No
24.) Do you like the JOIKU brand?
Yes
No
25.) What should we (JoikuSoft) do next?
Answers to the questions below will only be used for statistical purposes.
a) Is your mobile data plan paid by your company/business?
Yes
No
b) What type of mobile data plan do you have
Flat rate (fixed monthly cost)
Pay-per-use (price per bit)
c) Have you upgraded to flat rate high speed mobile dataplan with your network operator after you started using JoikuSpot?
Yes
No
d) Your JoikuSpot device:
Select your phone model Nokia N95 8GB Nokia N95 Americas Nokia N95 8GB Americas Nokia N95 Nokia N93i Nokia N93 Nokia N91 Nokia N82 Nokia N81 8GB Nokia N81 Nokia N80 Nokia N77 Nokia E90 Nokia E71 Nokia E70 Nokia E66 Nokia E65 Nokia E63 Nokia E61i Nokia E61 Nokia E60 Nokia E51 Nokia N96 Nokia N85 Nokia N79 Nokia N78 Samsung G810 Samsung i550w Samsung GT-I8510 Samsung i7110
e) Your gender
Female
Male
f) Your age
Under 25
25-39
40-59
Over 60
g) Please specify your country/area of primary use:
Western Europe
Eastern Europe
NA - United States
NA - Canada
NA - Mexico
APAC - China
APAC - India
APAC - Other
Middle East
South America
Africa
Australia
If you want to participate in the raffle, put your e-mail address into the field below.